Terms of Service

Maple Code Tech – Terms of Service

Effective Date: August 1, 2025

Last Updated: August 1, 2025

Welcome to Maple Code Tech! These Terms of Service (“Terms”) constitute a legal agreement between you and Maple Code Tech Inc. and apply to your use of our website, mobile application, and services (collectively, the “Platform”). These Terms are applicable globally, with jurisdictional notes specific to Canada, USA, and India.

By accessing or using Maple Code Tech, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

1. Our Mission

Maple Code Tech’s mission is to unlock global learning potential by connecting experts and learners across diverse skills and industries to enable knowledge exchange, discovery, and economic opportunity.

2. Services

Maple Code Tech enables:

• Experts to offer one-on-one or group sessions
• Learners to book, learn, and engage
• A trusted platform to facilitate payments, communications, reviews, and scheduling

1. Eligibility

To use Maple Code Tech, you must:

• Be at least 18 years old or legal age in your jurisdiction
• Have the legal capacity to form a binding contract
• Use your real identity and accurate details

Maple Code Tech is not available to individuals under the minimum age or to users previously banned for policy violations.

4. User Account Obligations

You agree to:

• Keep your login credentials secure
• Not share your account or misrepresent your identity
• Follow all applicable laws and Maple Code Tech policies

If the Platform is provided by your employer or institution, that party may access usage reports but not your personal messages or learning history.

5. Payments and Pricing

When you purchase sessions:

• You agree to the price listed including applicable taxes and platform fees
• Payments are processed securely through third-party providers such as Stripe or Razorpay
• Subscription or recurring services will auto-renew unless canceled in advance

Maple Code Tech may securely store your payment method and apply it for future bookings.

6. Cancellations and Refunds

Each expert defines their own cancellation and refund policy. The platform also sets default rules. Learners and experts are encouraged to review these policies before booking. In case of disputes or technical failures, Maple Code Tech may intervene and offer discretionary refunds.

7. Rescheduling

Rescheduling requests must be submitted within the defined notice period:

• Standard sessions: minimum 12 hours before the session
• Same-day bookings: at least 1 hour before the session

Each session can only be rescheduled once, and is subject to expert availability and approval.

8. Your Content

You retain ownership of the content you create and upload. By sharing content through Maple Code Tech, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and promote the content solely for the operation and promotion of the platform. You may delete your content at any time, but residual copies may remain for backup and compliance.

9. Community Guidelines

Users must not:

• Upload harmful, illegal, fraudulent, or infringing content
• Harass, impersonate, or abuse other users
• Attempt to bypass payments or exploit the platform

Violations may result in warnings, suspensions, or permanent bans.

10. Privacy

Your data is protected under applicable laws including GDPR, PIPEDA, and India’s IT Act. Please review our Privacy Policy for detailed information. Data may be processed in Canada, the United States, India, or other jurisdictions as necessary.

11. Platform Availability and Changes

We aim for high availability but do not guarantee uninterrupted or error-free service. Features may change, be discontinued, or restricted without prior notice.

12. Intellectual Property

Maple Code Tech retains ownership of all platform software, branding, designs, and trademarks. You agree not to copy, reverse-engineer, or distribute any proprietary elements without permission.

13. Feedback

By submitting suggestions or feedback, you grant Maple Code Tech the right to use and incorporate it without obligation or compensation.

14. Termination

Either party may terminate this agreement at any time. Termination ends your access to the platform but does not affect obligations or licenses that continue under these Terms.

15. Governing Law and Jurisdiction

• Canada: Ontario law; disputes handled in Toronto courts
• USA: California law; disputes handled in Santa Clara County courts
• India: Indian law; disputes handled in Chennai jurisdiction

15. Changes to Terms

We may revise these Terms occasionally. If we make material changes, we will notify you via email or in-app. Continued use of Maple Code Tech after changes implies your acceptance.

17. Contact Us

For questions, feedback, or legal concerns, contact us at:

Email: hello@maplecodetech.com

Maple Code Tech Inc. | © 2025 | All rights reserved

Note: Platform fees are non-refundable unless the session is cancelled by the expert or due to a verified platform error.

For any disputes related to sessions or payments, users must report the issue within 48 hours of the session completion by emailing hello@maplecodetech.com with relevant evidence.
For any disputes related to sessions or payments, users must report the issue within 48 hours of the session completion by emailing hello@maplecodetech.com with relevant evidence.